We understand that buying over the Internet you are not able to full asses the quality of our goods and may put you off buying them, that's why we offer a free exchange/refund service for what ever reason. All we ask is that products are returned within 14 days and that they must be unused and in their original packaging. Alternatively we offer a sample service, simply add the colours you would like to see to your basket and select sample as the packaging option. We charge £4.95 for this service, you may request up to 8 colours.